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Problem with reports from project issue

20 February 2015 01:31 am

Javier F. [22219]

  • Newbie
  • *
  • Total Posts: 1
Hello we are testing the trial version of the program for a project. We can not obtain reports in pdf, we received the confirmation email (You Will receive daily reports from the project issue "XXX") but we have not received any email to the report.
We can not export the tasks correctly BCF format from Revizto, we have proven to import it to tekla and BIMcollab but can not import correctly. Do not know if it will be a problem of the Trial version that was solved by purchasing the program.

regards
Javier
 
25 February 2015 07:05 am

Alexey Zuev

  • Administrator
  • *****
  • Total Posts: 238
Hello Javier,

Sorry for the inconvenience! We checked our reporting service and it did have some problem which prevented it from sending email reports. Please try again and tell me if now everything works as it should.

Regarding the import problem: can you send me a sample BCF file that has problems with importing into Revizto?

The problems are not caused by trial version because it is the same as paid version.

Thank you.