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25 May 2014 02:25 am


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  • Total Posts: 13
I've just installed the 30 day trail and built and textured a simple 50kb street model to test the mechanics of revizto.

When I used the export button within sketchup in said vzrLighter.exe has encountered a problem and needs to close, so i'm kind of stuck at present.
26 May 2014 03:47 am

Alexey Zuev

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Hi Nick,

Sorry for the inconvenience!

Could you please tell me whether you experience this problem on every sketchup model, or just a specific one? If it's a model issue, it would be helpful if you share it with us. If it happens all the time, I need you to open %programdata%\vizerra folder in Windows Explorer (paste it to the address bar) and send the "vzrlighter.log" file to me.

Looking forward for your reply.

27 May 2014 11:07 am


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  • Total Posts: 13
Alexey, it's happened with 3 different models. The viewer was able to show the old town model fine but the editor won't load the models. Here is the log:

  18:50:31 : Revizto [Release x86] ver [2.3.21817]
  18:50:31 : OS : Windows XP (build 2600, Service Pack 3)
  18:50:33 : GeForce 7300 LE/PCI/SSE2
  18:50:33 : 2.1.1
  18:50:33 : GL: Instanced arrays NO
  18:50:33 : GL: Attribute location NO
  18:50:40 : receive entry id=0, res=0, ci='ClouderStart', msg=''

  18:50:59 : Closing...

  18:50:59 : res = 8, m_bAsyncSavingInProcess=0...

and my DELL DIMENSION E520 pc specs, with AVG anti virus and sketchup 8 / twilight render / Mozilla Firefox

OS Name   Microsoft Windows XP Professional
Version   5.1.2600 Service Pack 3 Build 2600
OS Manufacturer   Microsoft Corporation
System Name   xxxx
System Manufacturer   Dell Inc.
System Model   Dell DM061
System Type   X86-based PC
Processor   x86 Family 15 Model 4 Stepping 7 GenuineIntel ~2660 Mhz
BIOS Version/Date   Dell Inc. 1.0.2, 30/08/2006
SMBIOS Version   2.3
Windows Directory   C:\WINDOWS
System Directory   C:\WINDOWS\system32
Boot Device   \Device\HarddiskVolume2
Locale   United States
Hardware Abstraction Layer   Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name   xxxx
Time Zone   GMT Daylight Time
Total Physical Memory   1,024.00 MB
Available Physical Memory   422.50 MB
Total Virtual Memory   2.00 GB
Available Virtual Memory   1.96 GB
Page File Space   2.40 GB
Page File   C:\pagefile.sys

Thanks, Nick

29 May 2014 12:21 am

Alexey Zuev

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Hi Nick,

Unfortunately, it looks like your graphics card is too old to run Revizto Editor. Viewer is less demanding - that's why you were able to open the model in it.
29 May 2014 12:25 am

Alexey Zuev

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  • Total Posts: 238
You can try, however, installing this driver: