Welcome guest, please Login or Register
forgot password?

Forum

Crashing on Install

04 June 2014 12:38 pm

John Cullen

  • Newbie
  • *
  • Total Posts: 5
I cannot Update to 2.4, when i try to update it crashes after 30 seconds just as it did on original install of 2.3. is this something common or is my pc causing this? I am running Windows 7 pro on an IMAC .
 
04 June 2014 01:05 pm

Alexey Zuev

  • Administrator
  • *****
  • Total Posts: 238
Hi John,

Sometimes this happens with our Revizto downloader (network errors unknown to us - probably firewall/antivirus issue). If you get this problem, you can always use these alternative links:

64-bit installer: http://update.revizto.com/msi64

32-bit installer: http://update.revizto.com/msi32

They will always point to the latest version of Revizto.

Hope this helps.
 
11 June 2014 04:08 pm

John Cullen

  • Newbie
  • *
  • Total Posts: 5
O.k. I uninstalled 2.3 editor and viewer, Downloaded installer 32bit and tried installing, all i get is this Error. re downloaded installer 3 times and every time i get the same error?
 
16 June 2014 07:33 am

Alexey Zuev

  • Administrator
  • *****
  • Total Posts: 238
Looks like the installation file wasn't fully downloaded. This may happen if browser download fails or antivirus modifies the download.